Real Cohere retrieval, with the trace
Answers grounded in your own documents — past projects, reports, proposals.
Real Cohere embed-english-v3.0 + rerank-english-v3.0 with Anthropic-synthesized, context-grounded answers. Frozen snapshot.
Retrieval summary
embed-english-v3.0 embeds documents and queries asymmetrically; rerank-english-v3.0 re-scores the vector candidates. Every answer carries its trace and a recall@k.
Q: How long do refunds take?
Refunds are processed within 5 business days of approval [1].
Refunds are processed within 5 business days of approval. A 15% restocking fee applies to opened items. Refunds are always issued to the original payment method, never as store credit.
Items may be returned within 30 days of delivery. The item must be unused and in its original packaging. Start a return from the Orders page in your account to receive a prepaid label.
Invoices are generated on the first of each month and payment is due within 15 days. Late payments incur a 2 percent monthly fee. Annual plans are billed once per year at a 10 percent discount.
Q: What is the API rate limit?
The API rate limit is 100 requests per minute per API key. Exceeding this limit returns HTTP 429 with a Retry-After header. Enterprise plans raise the limit to 1000 requests per minute [1].
The API allows 100 requests per minute per API key. Exceeding the limit returns HTTP 429 with a Retry-After header. Enterprise plans raise the rate limit to 1000 requests per minute.
Invoices are generated on the first of each month and payment is due within 15 days. Late payments incur a 2 percent monthly fee. Annual plans are billed once per year at a 10 percent discount.
Items may be returned within 30 days of delivery. The item must be unused and in its original packaging. Start a return from the Orders page in your account to receive a prepaid label.
Q: How do I reset my password?
To reset your password, click "Forgot password" on the sign-in page. A reset link will be emailed to you, and it expires in 60 minutes. If the email doesn't arrive, check your spam folder or contact support. [1]
To reset your password, click Forgot password on the sign-in page. A reset link is emailed to you and expires in 60 minutes. If the email does not arrive, check spam or contact support.
Invoices are generated on the first of each month and payment is due within 15 days. Late payments incur a 2 percent monthly fee. Annual plans are billed once per year at a 10 percent discount.
Standard shipping takes 5 to 7 business days. Expedited shipping is 2 business days for an additional $12. We currently ship only to the United States and Canada.